Keeping Email in Sync on your smartphone 24/7

ChristianGeeks.com is a computer service and repair business based in Southlake, TX. We serve the surrounding area including Keller, Grapevine, NRH, Colleyville, Roanoke and more.

I have several blogs for different purposes but I will use this one to document common computer problems I solve that may help you.

This week the biggest thing was for a client in the area in the Wealth Management business. He wanted to get his SmartPhone email to stay in sync with his Outlook Email 24/7. Regardless of wherether he is in the office, home or traveling.

Let me start by saying this. I like Outlook. It simply works. It manages email well for most people, and manages your calendar and contacts too.

I also have a Windows SmartPhone. The AT&T Tilt to be exact. And I absolutely love it. But that's a story for another day.

This gentleman hired other "geek" companies to get his phone to sync with Outlook 24/7 and nobody could get it to work. He then called us.

I paid him a personal visit to his office and solved it for him. Here's what I did.

1) I backed up his contacts and calender.

2) Instead of having Outlook stay in sync with the MS Exchange Server I changed it to read POP3 email. Yes it's the same server, just reading it as POP3 instead of Exchange.

3) On his SmartPhone I disabled the Outlook account and created a POP3 email account. I pointed the POP3/SMTP to his server with his user ID and password.

So now both his PC and his SmartPhone are reading the same emails. When he plugs his phone into his PC his Calendar and Contacts sync up nicely using Outlook.

Yes he still uses Outlook exactly the same way. But Outlook just reads the email from the server differently. My client doesn't know any difference. Or care.

He gets his email on both his PC and his phone no matter where he is in the world. And he's happy.

Stay tuned for more tech tips in this blog. Let me know if this kind of thing is helpful to you.

Also let me know send me any questions you have. I'm always happy to help.